HealthSelectSM of Texas and Consumer Directed HealthSelectSM participants can now access a new treatment helpline for substance use issues. An expert team of licensed Care Advocates is available 24/7 to help participants understand substance use disorders and discuss potential interventions/treatment options. Callers will not be required to identify themselves, and the information is confidential.
Care Advocates may be able to assist with the following:
The toll-free Substance Abuse Hotline number is (855) 780-5955. The service can be accessed online at www.liveandworkwell.com/recovery.
Solutions for Caregivers offers resources and support for family members and friends serving as caregivers for a loved one. This web-based UnitedHealthcare program offers resources and support to help ease the stress and uncertainty associated with caregiving.
Solutions for Caregivers is available to all GBP participants at no cost (additional costs may apply if you choose to purchase services and products through the website). As part of the registration process, participants answer a few questions that open doors to a variety of resources, including calendars and information sharing tools, as well as customized information about products and services that can be helpful to a specific condition or situation.
Solutions for Caregivers includes:
To get started, visit www.UHCforCaregivers.com/welcome/HealthSelect to create a personalized site for the family member or friend you are caring for.
If you switched health plans or enrolled a dependent in a health plan during Summer Enrollment, you’ll receive a new medical ID card in the next few weeks. Please use your current card through August 31, and begin using your new card on September 1. All Consumer Directed HealthSelectSM participants will receive a new ID card in the mail in late August. If you don’t receive your medical ID card by September 1, call the HealthSelect Customer Care at (866) 336-9371.
As children, preteens, and teens prepare to go back to school, they should receive all recommended vaccines by the time they go back to school. College students should catch up on immunizations before they move into dormitories. According to Centers for Disease Control and Prevention (CDC), people of all ages can protect their health with timely vaccinations.
HealthSelect of TexasSM and Consumer Directed HealthSelectSM participants receive 100% coverage for age-appropriate vaccines obtained from contracted network providers, including network doctors or clinics, select retail pharmacies and network Convenience Care Clinics. Visit uhcpreventivecare.com to find vaccination guidelines for all ages. Be sure to discuss specific health questions and concerns with your doctor and ask which vaccinations are right for you.
Starting 8/1/2016, H-E-B and Kroger pharmacies will be network providers with UnitedHealthcare for flu shots, including other preventive immunizations for pneumonia, meningitis, HPV and shingles. Preventive immunizations are covered at 100% when you use a contracted pharmacy or provider. Remember to show your medical ID card at the pharmacy when receiving a preventive immunization covered by your medical plan. Other contracted pharmacies include CVS, Walgreens, Kmart, Albertsons, Walmart and Sam’s Club. For any questions on immunization coverage, call HealthSelect Customer Service at (866) 336-9371 (TTY 711).
There will be numerous summer enrollment fairs held in various locations across Texas, starting July 5 and ending August 12. Stop by an enrollment fair and visit with HealthSelect and UnitedHealthcare representatives. You can also pick up new benefit materials and have your questions answered.Learn more about Summer Enrollment
HealthSelectSM participants can now participate in Rally, a personalized health experience that makes exercise and healthy living fun! Like an interactive video game, users participate in challenging activities and track their performance over time. Rally helps users make healthier choices and build healthier habits. Success is rewarded with virtual “coins” that can be used to support selected charities.
Rally has replaced the Health & Wellness portal on myuhc.com/hs. When you log into your personal account, click on the Health & Wellness tab, then click Rally. The Health Survey you take when you first log into Rally will replace the previous Health Risk Assessment.
After completing the Health Survey, participants receive their "Rally Age," which calculates their age based on health criteria rather than years. Rally users will experience an interactive journey answering questions that will personalize their Rally experience. Simple activities designed to help improve diet, fitness and mood are followed by bigger challenges. Personalized and interactive recommendations for various missions or healthy tasks can be completed weekly. Rally participants may be challenged to run 30 minutes or walk 5,000 steps a day, do something creative, volunteer once a week, or avoid processed foods.
As rewards for completing missions and other activities, participants receive “coins” that can be used towards making donations to selected charities (subject to change quarterly).
Missions can easily be tracked by self-reporting or integrating wearable fitness devices from FitBit®, Jawbone UP®, or Body Media®.
To register, log into your personal account at www.myuhc.com/hs, click the Health and Wellness tab, and click on Rally to set up an account.
State of Texas employees and retirees not eligible for Medicare soon will have a new health plan option: Consumer Directed HealthSelect. UnitedHealthcare will administer the high-deductible health plan. Optum Bank, a subsidiary of United HealthCare Services, Inc., will administer the health savings account (HSA) program. More information will be coming as we get closer to Summer Enrollment.Learn more about Consumer Directed HealthSelect
Your eyes are your windows to the world. Learn how to protect them:
Remember, an annual routine eye exam is included in your HealthSelect benefit plan.Learn more about your HealthSelect vision benefits and opportunities for discounts on frames and lenses
The no-cost Wellness Coaching Program gives you the support you need to create your own action plan for better health. Whether you want to lose weight, quit smoking, start exercising or reduce stress, your personal wellness coach will help motivate you to set realistic goals and stay on track. Some of the many benefits include:
HealthSelectSM of Texas members and covered dependents can now get the care they need for some urgent conditions without having to leave the home or the office.
“Virtual visits” offer convenient, high-quality care when a patient’s primary care physician is not available, when a patient becomes ill while traveling, or as an alternative to the emergency room or urgent care clinic for non-emergency health problems.
Patients can consult real-time with a licensed physician from a computer, tablet, or smart phone using secure online audio and video technology. Virtual visit providers diagnose and treat a wide range of non-emergency medical conditions, such as sinus problems, sore throat, pink eye and bronchitis. Virtual visits are not recommended for conditions that need an exam or test, complex or chronic conditions, or sprains, broken bones and other injuries that need bandaging.
Virtual Visit Member Health Cost
30% coinsurance after $200 deductible
Most visits take about 10-15 minutes and the service is available 24-hours a day, including weekends. A referral is not required, but the patient must use a network virtual visit provider.
After locating and registering with a network provider and requesting a visit, patients pay their portion of the cost with a credit or debit card (including a health savings account debit card).
A doctor is generally available within 30 minutes or less of the request. The patient may also schedule an appointment. During the visit, the patient talks to a doctor about specific health concerns, symptoms and treatment options. If a prescription is needed, the doctor can write an electronic prescription for pick-up at the patient’s local pharmacy. (Please note: Prescription services are currently available in Texas, but not in all states.)
To locate a network virtual visit provider or for more information, log in to your HealthSelect of Texas account at www.myuhc.com/hs and click on the Virtual Visits link in the column on the right.Learn more at www.myuhc.com/hs
February is National Heart Health Month. Most people know that exercise is important for heart health. However, not everyone knows just how much exercise is enough. Is it 15 minutes a day? 30 minutes? 1 hour?
The recommendation is that all adults get at least 150 minutes of moderate-intensity aerobic activity each week. At a minimum, aim for at least 10 minutes at a time. After that, it’s your choice. You could do 30 minutes a day, five days a week – or two 15-minute sessions a day, five days a week; or three 10-minute sessions a day for five days.
You can get a moderate-intensity aerobic workout from many activities, such as biking, brisk walking, or dancing. What's most important is that you simply get moving! Always check with your doctor first before you start a new exercise program.Learn more about heart health
The Health4Me™ app is your go-to health care resource. It lets you easily access your health care information from your mobile device and gives you tools to help with the following:
If you had medical coverage through ERS in 2015, you’ll get Form 1095-B in the mail by January 31, 2016. Learn about this important form you’ll report on your 2015 tax filing.