Have you noticed recently that freestanding emergency rooms are popping up around you? Don’t be fooled. These are not urgent care centers. Many hospitals and other organizations are opening new “freestanding ER” locations. They may appear to be urgent care centers or convenience care clinics, but they are actually still part of the hospital Emergency Room. If you receive care at one of these freestanding ER’s, you may be charged the hospital ER rates for any and all of your services, resulting in higher out-of-pocket costs.
If it is not a life or limb threatening emergency, remember to check the network status of the provider before you go. You can look up network providers here or at www.myuhc.com/hs. You can also find them on the Health4Me smart phone app, or call customer service for assistance with locating a network provider.
If it’s not an emergency, a UnitedHealthcare registered nurse is avalable to help answer your health questions. Call the customer service line at 1-866-336-9371 and say “Speak to a nurse”. Nurses are available 24/7.
The flu affects millions of people each year and can cause severe illness, and at times can lead to death. The flu is caused by influenza viruses that infect the lungs, throat and nose. Flu germs can spread through the air — when a sick person coughs sneezes or speaks — or by touching a surface with the virus and then touching your nose, mouth or eyes.
According to the Centers for Disease Control and Prevention (CDC), one of the best ways to prevent the flu is by getting vaccinated each year.
Where to get your flu shot
Annual flu shots are covered at 100% when you use a network flu shot provider. You have several options of where to go to get this year’s flu vaccine:
Show your health plan ID card before getting your flu shot.
Simply being a woman and getting older puts you at an increased risk for breast cancer. Take time to learn more about breast cancer and the steps you can take to protect yourself.
What is the average risk?
Age is the most important risk factor for breast cancer. The older you get, the greater your chance of getting breast cancer. According to the American Cancer Society, about 1 out of 8 invasive breast cancers are found in women younger than 45, while about 2 of 3 invasive breast cancers are found in women age 55 or older.
What raises the risk?
In addition to aging, other factors are known to put a woman at higher-than-average risk for breast cancer. They include a personal or family history of breast cancer, changes in certain genes, having dense breasts and other factors.
What can a woman do?
Getting screened for breast cancer is one of the best things you can do for your health. The best way to find cancer is with a mammogram. Other screening tests include a clinical breast exam and self-exam. The U.S. Preventive Services Task Force (USPSTF) recommends women ages 40 and older receive screening mammography every 1-2 years. Your HealthSelect medical benefits cover screening mammography for all adult women at 100% when you use a contracted network provider.
Bottom line: Talk to your doctor about your risk for breast cancer and your personal feelings about screening for this disease. Your doctor can suggest a screening schedule that is right for you. You can also make efforts to lower your overall cancer risk through healthy choices, such as making healthy food choices, not smoking and staying at a healthy weight.Learn more on Healthy Life Channel from UHC TVSM
HealthSelectSM of Texas participants don’t need to call a separate number any longer to speak with a nurse. Just call the main HealthSelect Customer Care number toll-free at
(866) 336-9371 (TTY 711) and simply say “speak with a nurse,” anytime - day or night. The existing number will still work for some time, but you should update it in your phone or on emergency lists you use as soon as possible.
If you switched health plans or enrolled a dependent in a health plan during Summer Enrollment, you’ll receive a new medical ID card in the next few weeks. Please use your current card through August 31, and begin using your new card on September 1.
All HealthSelectSM of Texas participants – even those who aren’t new to the plan – will receive a new ID card in the mail in late August. The new HealthSelect of Texas cards have updated information on how to speak with a nurse, by calling the main HealthSelect number toll-free at (866) 336-9371.
If you don’t receive your medical ID card by September 1, call the HealthSelect Customer Care at (866) 336-9371.
According to Centers for Disease Control and Prevention (CDC), people of all ages can protect their health with timely vaccinations:
Remember, HealthSelect participants receive 100% coverage for age-appropriate vaccines obtained from contracted network providers, including network doctors or clinics, select retail pharmacies and network Convenience Care Clinics. Visit uhcpreventivecare.com to find vaccination guidelines for all ages. Be sure to discuss specific health questions and concerns with your doctor and ask which vaccinations are right for you.
There will be numerous summer enrollment fairs held in various locations across Texas, starting June 22 and ending July 31. Stop by an enrollment fair and visit with HealthSelect and UnitedHealthcare representatives. You can also pick up new benefit materials and have your questions answered.Learn more - see Plan Year 2016 SE Materials
June is Men’s Health Month, during which we promote awareness, prevention, education and family. Did you know that among men, heart disease, cancer, stroke and diabetes account for nearly 60 percent of all deaths? Early detection of certain diseases can save your life, reduce the extent of treatment and improve your quality of life. That’s why preventive health screenings are such an important part of everyone’s health journey.
What preventive health screenings are right for you? Use our online tool at www.uhcpreventivecare.com to identify your age and gender-specific preventive care guidelines, based on recommendations of the U.S. Preventive Services Task Force and other health organizations. Remember, certain preventive care screenings are 100% covered when obtained from contracted network providers, including network doctors or clinics, select retail pharmacies and network Convenience Care Clinics.
Your eyes are an important part of your overall health. Taking care of your eyes should be a priority just like eating healthy and staying physically active. Healthy vision can help keep you safe each day. While there are many things you can do to keep your eyes healthy and make sure you are seeing your best, the most important step you can take is to have an eye exam annually. Remember, an annual routine eye exam is included in your HealthSelect benefit plan.
The Health4Me™ app lets you easily access your health care information and gives you tools to help estimate costs, manage claims and find providers – anytime and anywhere. It’s built to be your go-to health care resource when you’re on the go – and it just got better:
If you’ve already downloaded the app, these new features are there for you to enjoy already – there is no need to download the updated app. If you don’t have the app yet, get it today – it’s available on the App Store (for iPhone® operating system) and Google play (for Android™ operating system)
UHC.TVSM is serving up healthy portions of new programming. The online network provides a cooking series: The Better Cook, featuring celebrity chef Daniel Green – a kitchen pro who specializes in healthy cooking. Subscribe to UHC.TV today for your good health and nutrition.
Did you know that your HealthSelect benefits include variety of Wellness Coaching Programs at no cost to you? One of the programs is focused on nutrition. When you enroll in the program, a wellness coach will work from you to create a program to help you reach your dietary goals.Learn more how nutrition coaching program can benefit you.
The UnitedHealthcare Health4Me™ app provides instant access to your family’s health information – anytime and anywhere. Whether you want to find a physician near you, view your member ID, check the status of a claim or speak directly with a health care professional, Health4Me is your go-to resource.Learn more and get downloading instructions
Happy New Year! As you are setting your New Year’s resolutions, Healthy Mind Healthy Body email newsletter could help. When you sign up, you will receive a monthly newsletter with the latest health news and tips that may help you in keeping or developing healthy habits. To subscribe, go to www.uhc.com/myhealthnews, select "HealthSelect of Texas" from the drop down menu and enter your email address.
Sore back? An aching back can affect your effectiveness at work and in your daily life. When you experience back pain, it’s hard to focus or even sleep. What should you do? To help you understand back pain better, we invite you to take an educational online assessment. When you answer a few quick questions, you’ll receive informational tips that may help you relieve back pain and prevent it in the future. This assessment is voluntary and your results are not tracked or shared with anyone. Remember, you should always discuss any symptoms with your doctor.Learn more about back pain and get tips to feel better